Returns & Exchanges

At TRISTAN, we want you to feel confident in every piece you wear, which is why we offer a seamless 30-day return policy for all unworn garments. Whether it is a fit issue or a change of heart, we are committed to making your exchange or refund process as effortless as our style.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare Your Package

  Carefully pack the items in their original packaging, ensuring all designer tags remain attached and the garments are in their original condition.

• 3.
  Ship It Back

  Download and print your prepaid shipping label from the portal, then drop off the package at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects your return, your refund will be processed back to your original payment method within 5-7 business days.